Big Blue Light Defenders (“we,” “our,” or “us”) operates BigBlueLightDefenders.com (“Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data We Collect
We collect the following categories of personal data:
1.1 Information You Provide
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely by third-party payment processors)
- Contact details for customer support inquiries
1.2 Information We Collect Automatically
- IP address
- Browser type and version
- Pages visited and time spent on our Website
- Cookies and tracking technologies (see our Cookie Policy)
1.3 Information from Third Parties
- Payment providers for transaction processing
- Social media platforms if you interact with our content
2. How We Use Your Data
We use your data to:
- Process orders and deliver products
- Provide customer service and respond to inquiries
- Improve our Website and user experience
- Send marketing communications (with your consent)
- Prevent fraud and secure our Website
- Comply with legal obligations
3. Legal Basis for Processing Data
Under GDPR, we process your data based on:
- Contractual necessity (e.g., fulfilling your purchase orders)
- Legitimate interests (e.g., Website security and analytics)
- Legal obligations (e.g., tax and regulatory compliance)
- Consent (e.g., marketing communications)
4. How We Share Your Data
We do not sell or rent your personal data. We share data only in the following circumstances:
- Service providers: Payment processors, shipping companies, and IT service providers.
- Legal compliance: When required by law or to protect our legal rights.
- Business transfers: In case of a merger, sale, or acquisition.
5. Data Retention
We retain personal data only as long as necessary for:
- Providing our services
- Meeting legal and tax obligations
- Resolving disputes
Once data is no longer needed, it is securely deleted or anonymized.
6. Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Erasure: Request deletion of your data when no longer needed.
- Restriction: Limit the processing of your data.
- Objection: Opt out of certain processing activities.
- Data portability: Request transfer of your data to another service provider.
- Withdraw consent: Opt out of marketing communications at any time.
To exercise your rights, email us at [email protected] with the subject “GDPR Data Request.”
7. Data Security
We take appropriate security measures to protect your data, including:
- SSL encryption for secure transactions
- Access controls to limit who can access your data
- Regular security audits to prevent breaches
However, no method of online transmission is 100% secure. If you suspect a security breach, contact us immediately.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.
9. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. For details on how we use cookies and how to manage your preferences, refer to our Cookie Policy.
10. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us for removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Big Blue Light Defenders
Texelsestraat 75, 3083PT Rotterdam, Netherlands
Email:[email protected]
By using our Website, you consent to this Privacy Policy.